LEGAL PROVISIONS

Privacy Policy

The Pinquark internet portal (hereinafter referred to as the “Website”) is operated by Meritus Spółka Akcyjna with its registered office in Warsaw, registered address: ul. Okopowa 58/72, 01-042 Warszawa, Tax Identification Number (NIP): 5273148508, National Business Registry Number (REGON): 540723424, National Court Register (KRS) number: 0001151166 (hereinafter referred to as “Meritus”). Trust is a fundamental value of our company. At Meritus, we believe that the protection of privacy and the personal data of our clients is an inherent value that contributes to building mutual trust. Therefore, Meritus applies legal provisions ensuring the highest level of personal data protection and continuously strives to improve its operations in this regard. Your personal data is processed based on applicable legal provisions, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: „GDPR“). This Privacy Policy sets out the rules for the processing of Users' personal data in connection with their use of the website pinquark.com

1. Controller of personal data

The controller of your personal data is Meritus Spółka Akcyjna with its registered office in Warsaw, ul. Okopowa 58/72, 01-042 Warszawa, NIP (Tax Identification Number): 5273148508, REGON (National Business Register): 540723424, KRS (National Court Register): 0001151166, share capital of PLN 100,000. In matters concerning the protection of your privacy, you can contact us:

2. What is personal data?

Personal data – all information about a natural person who is identified or identifiable by one or more specific factors determining the physical, physiological, genetic, psychological, economic, cultural or social identity, including device IP, location data, online identifier and information collected via cookies and other similar technology.

3. What personal data is processed?

3.1. User Data

If you wish to ask us a question via the contact form, please provide your identifying details (first name, surname) and contact details (email, phone number). The data will be used in order to be able to answer the question asked by you and also – provided you give your consent – to be able to send you information about our offer. If you wish to set up an account on our website, please provide details enabling the identification of the account user (first name, surname, email). The data will be used to create an individual account for you on the website.

3.2. Automatically saved personal data

In order to provide the necessary information for you on our website, Meritus also processes data to the following extent:
  • URL of the page (subpage) you are visiting on our website;
  • the address of the website from which you were redirected directly to our website (the so-called “referrer”);
  • the date and time of your visit;
  • properties of Your device, in particular the operating system, web browser and browser window size;
  • the IP address of your device;
  • identification numbers stored on your device, which enable us to recognise it on our website. The identification numbers are stored in so-called cookies or eTags;
  • device identifiers, which are made up of the individual characteristics of your mobile device. Device identifiers enable us to recognise your device on our website. Examples of device identifiers are the iOS „Ad-ID” or the Android operating system „Advertising ID”.

4. When do we process your personal data?

4.1. Conclusion of agreements and obtaining pre-contractual information upon the express request of the User

Any personal data provided by you is processed during the creation of a personal user account, as well as when responding to a question asked via the contact form and when sending you marketing information – provided that you have given your consent to this. Unless otherwise specified in the provisions below, the legal basis for data processing is Article 6(1)(b) of the GDPR (necessity of processing for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract), and in the case of sending marketing information, this basis shall be a separately given and completely voluntary consent (Article 6(1)(a) of the GDPR).

4.2. Use of the website – Cookies

We also process your personal data in order to create the best possible product offer tailored to your needs. We also want your visit to the website pinquark.com was entirely transparent and pleasant for you. For this reason, we process your personal data in the form of cookies. The legal basis for data processing is Article 6(1)(a) of the GDPR, which is your consent. You can withdraw your consent at any time by changing the settings of the browser you are using. You can also choose on the website whether you want cookies other than essential ones to be used.

5. Purposes of data processing

5.1. User Account

To use the offer aimed at website users and to facilitate payment, it is necessary to create a personal user account (hereinafter referred to as the “user account”). You can save your personal details in your user account, enabling you to conveniently pay for placed orders. The following details are required to create your personal user account: first name, last name, e-mail address and a password of your choice. The legal basis for data processing is Article 6(1)(b) of the GDPR (necessity of processing for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract). Providing the personal data indicated above is voluntary, but necessary to create a personal user account.

5.2. Contact form

To provide you with a convenient communication channel, we offer the option of using a contact form through which you can ask a question before concluding a contract. The legal basis for processing the data is Article 6(1)(b) of the GDPR (necessity of processing in order to take steps at the request of the data subject prior to entering into a contract). Providing the aforementioned personal data is voluntary, but necessary to set up a personal user account.

5.3. Transmission of commercial information

If you consent, we will send you commercial information by electronic means. Thanks to this, you will be able to receive up-to-date information about our offer and take advantage of many opportunities supporting the development of your business. You will be able to withdraw the consent given at any time by sending a short email with content such as: „I withdraw my marketing consent” to the address: rodo@meritus.pl. Your request will be dealt with promptly and without any additional conditions. The legal basis for the processing is Article 6(1)(a) of the GDPR as well as Article 10 of the Act on the Provision of Services by Electronic Means.

5.4. Logging in with a Google account

If you have a Google account, you can alternatively log in to our website using the Sign in with Google service. In this case, we will receive information from Google that you have provided in your Google account and which is required to create a user account. To enable the use of this function, your web browser will download a script from Google's servers the very first time you visit our website. This makes it technically possible for Google to find out that you are visiting our website. If you use the Sign in with Google function on our website, Google will share certain information about you with us. For this purpose, it is necessary for you to confirm on the Google website that Google may transfer your data to us to the extent defined by Google's privacy policy. As from a technical perspective we can only configure the Sign in with Google function to a very limited extent, we cannot restrict the scope of data shared with us by Google, but we only save data that is required for registration and logging into your user account. The legal basis for processing the data described above is Article 6(1)(b) of the GDPR (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract). Providing the personal data specified above is voluntary, but necessary to log in to our website using Google.

5.5. Correctness of service provision, claims handling and defence against them

We expect our cooperation with you to proceed smoothly and without disruption. However, in the event of a dispute, your data may be used to defend against potential claims or to pursue them effectively. They may also prove necessary to demonstrate that we have performed the service correctly. The legal basis for the processing is the legitimate legal interest of Meritus, consisting in the possibility of pursuing claims, defending against them, as well as demonstrating the correctness of the services performed (Article 6(1)(f) of the GDPR). In this case, you have the right to object to the further processing of personal data for the aforementioned purpose, but this objection must be motivated by your particular situation.

6. Data recipients

The recipients of your data may be entities that support us in handling our business processes - these may be entities providing IT and accounting services. Such entities cooperate with us on the basis of separate agreements and, when processing your data, are obliged to follow our orders and instructions.

7. Tracking systems for website analysis purposes

7.1. General conditions

We want our websites to be designed in the best possible way. Therefore, in our continuous pursuit of quality improvement, we use tracking tools that enable us to monitor the effectiveness of online offers. We use web monitoring tools to collect the following data:
  • Through which links are online users redirected to the website pinquark.com;
  • Which of our pages are visited, when, how often and in what order?
  • What information are users searching for on our website?
  • Which links or offers are opened by the users of our website?
Based on this information, we compile statistics that help us understand the answers to the following questions:
  • Which tabs are particularly attractive to users of our website?
  • Which articles are the most interesting to our users?
  • What services should we offer to our users.
In particular, we use the automatically collected data referred to in section 3.2 above. On this basis, anonymous user profiles under a pseudonym are created, in which we store the data.

7.2. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. („Google“), USA. Google Analytics uses cookies, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is transmitted to and stored on a Google server. IP anonymisation is activated on this website, which means that users' IP addresses are truncated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by adjusting your browser settings accordingly; however, please note that in this case you may not be able to make full use of all the features of this website. Furthermore, users can prevent Google from collecting data generated by cookies and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout Third-party details: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: www.google.com/analytics/terms/pl Privacy Policy: policies.google.com/privacy Objection to the processing of personal data: At any time, you may object to the collection and processing of data relating to your use of the Google website (including your IP address) by downloading and installing the browser plug-in available at the following address: tools.google.com/dlpage/gaoptout

7.3. Google AdWords / Remarketing

We also use the remarketing feature in Google AdWords, provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as „Google”). Remarketing in Google AdWords is a feature which, once the relevant code has been implemented on the website, allows us to create personalised messages for visitors who have previously viewed a particular page or pages on the website via Google, in order to display adverts tailored to your needs. To this end, cookies collected from the individual pages you visit via the Google browser are stored in your browser. User visits are tracked using cookies, which serve to identify the device’s web browser rather than personal data; no personal data is stored. Of course, you may also visit our website without cookies being stored in your browser. You can restrict or disable the storage of cookies by Google at any time by following the link provided and installing the plug-in available there: www.google.com/settings/ads/plugin. For more information about Google AdWords and Google’s privacy policy, please visit: www.google.com/privacy/ads

7.4. Google AdWords / Conversion Tracking

Meritus uses the Google AdWords advertising system, a service provided by Google Inc., based in the USA („Google”), and the conversion tracking capabilities offered by this system. If you visit our website via a Google advert, Google AdWords will store a cookie in your browser, which will enable us to collect statistics on your activity on our website. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. If, whilst the cookies are active, you visit pages on the advertiser’s website, Google and the advertiser will receive information that the advert has been displayed. Each Google AdWords client is assigned a different cookie. Consequently, these cookies cannot be tracked across the websites of different AdWords clients. The information collected via the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted in to conversion tracking. Clients receive the total number of users who clicked on an advert and were redirected to the conversion tracking tag page. However, you will not receive any information that would allow you to identify individual users. You can restrict or disable the storage of cookies by Google at any time by following the link provided and installing the plug-in available there: www.google.com/settings/ads/plugin. More information regarding Google AdWords and Google's privacy policy can be found at: www.google.com/privacy/ads

7.5. DoubleClick, provided by Google

We also plan to use Google DoubleClick. Google DoubleClick is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google”). Google DoubleClick has been developed to display adverts relevant to you. These adverts are displayed on our website and on third-party websites that also partner with Google. Our website stores so-called cookies, which are used to create anonymous user profiles in which we store data. Google uses these cookies to recognise your browser when you visit our website (or other websites whose providers use DoubleClick provided by Google). In this way, Google attempts to collect the following information:
  • Which websites were visited by you?
  • Which of the adverts did you click on?
Based on this information, Google selects the advertisements that are presented to you. You can manage the display of such advertisements by Google here. More information on Google advertisements can be found here. To obtain further information on Google's privacy practices, please click here. Google operates its servers in the USA, i.e. in a third country outside the EU. Google's DoubleClick service transfers your data to these servers. The EU Commission has not yet adopted an adequacy decision ensuring an adequate level of data protection by the USA. However, Google applies the highest security standards and, when transferring data, uses legal mechanisms to legalise this transfer, i.e. Binding Corporate Rules or Standard Contractual Clauses. The legal basis for the integration of Google DoubleClick described in this section is Article 6(1)(f) of the GDPR (legitimate interest of the controller, based on our interest in promoting the website for advertising purposes). Google collects and processes the data generated in this context under its own responsibility.

7.6. Facebook and LinkedIn plugins

On the page pinquark.com we enable the use of the social plug-in of the social networking site Facebook.com and the plug-in for LinkedIn. The plug-ins are marked with the site's logo or icon. If a User opens a website that contains such a plug-in, the browser will establish a direct connection with the Facebook or LinkedIn server (depending on the plug-in chosen by the User). The content of the plug-in is directly transmitted by the selected social networking site to the browser and integrated by it into the website. Meritus has no influence whatsoever on the volume of data that Facebook or LinkedIn collects via this plug-in. By integrating the plug-in, Meritus only receives information that the User has accessed the corresponding website of this version. Information regarding the purpose and scope of data collection by Facebook or LinkedIn, as well as the scope of their processing and use, and the rights and privacy setting options, should be sought in the respective privacy policy documentation of Facebook or LinkedIn. Regarding the use of the plug-ins, both Meritus and the Facebook and LinkedIn platforms are joint data controllers. If you wish to exercise your rights in connection with the processing of data related to the use of the service pinquark.com – please contact us. All your legitimate requests will be dealt with without delay.

8. Retention period

In accordance with current legislation, we process your personal data for the period necessary to achieve the specified purpose. After this period, your personal data will be irreversibly deleted or destroyed. We will inform you of the specific data retention periods in the information obligations presented at the time of data collection. Data collected as part of website analysis will be stored until you withdraw your consent to the use of cookies collected for this purpose. We remind you that you can withdraw your consent at any time by changing your browser settings.

9. Rights relating to data processing

With regard to your personal data as a website user, you have the following rights in relation to us:
  • Right to be informed about the processing of personal data – on this basis, the Controller provides the person making such a request with information on the processing of personal data, including, above all, the purposes and legal bases of the processing, the scope of the data held, the entities to which the personal data is disclosed, and the planned date of its deletion;
  • Right to rectification of data – on this basis, the Administrator removes any discrepancies or errors regarding the processed personal data, and supplements or updates them if they are incomplete or have changed;
  • The right to erasure – on this basis, you may request the erasure of data where its processing is no longer necessary for any of the purposes for which it was collected;
  • The right to restrict processing – on this basis, the Controller shall cease carrying out operations on personal data, with the exception of operations to which the data subject has consented and the storage of such data in accordance with the adopted retention rules, or until the grounds for restricting data processing cease to exist (e.g. a decision is issued by the supervisory authority authorising further processing of the data);
  • Right to data portability – on this basis, to the extent that data is processed in connection with a concluded contract or given consent, the Controller shall provide the data provided by you in a computer-readable format. It is also possible to request that these data be sent to another entity – provided, however, that there are technical capabilities in this regard on the part of both the Controller and that other entity;
  • Right to object to data processing for marketing purposes – the data subject may at any time object to the processing of personal data for marketing purposes, without the need to justify such an objection;
  • You also have the right to object to processing for other purposes, however, this depends on your particular situation and does not have to be accommodated by the Controller.
A request to exercise the rights described above may be submitted by post to the following address: Meritus S.A., ul. Okopowa 58/72, 01-042 Warsaw, or by email to: rodo@meritus.pl Withdrawal of consent for further data processing in connection with the use of cookies can be easily made by changing the settings of the browser you are using. The request should, as far as possible, precisely indicate what the request concerns, i.e., in particular: who is submitting the request, which of the rights described above the person submitting the request wishes to exercise; what processing purposes the request relates to (e.g., marketing purposes, analytical purposes, etc.). If the Controller is unable to determine the content of your request or identify the person submitting the request based on the submission made, they will ask you for additional information. A response to the request will be provided without undue delay, no later than within a month of its receipt. Should it be necessary to extend this time limit, the Controller will inform you of the reasons for such an extension. The response will be provided to the e-mail address from which the request was sent, and in the case of requests sent by post, by registered letter to the address indicated by the applicant, unless the content of the letter indicates a desire to receive feedback to an e-mail address (in which case an e-mail address must be provided). You also have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office, in the event of a suspicion of personal data processing in violation of the regulation (GDPR).

10. Transfer of personal data to third countries and international organisations

In connection with the use of the marketing tools described above, your personal data may be transferred to third countries, i.e. outside the European Economic Area (EEA), Your personal data will be transferred to third countries, i.e. outside the European Economic Area (EEA), solely because the service providers assisting with the provision of marketing services have servers located outside the EEA, over which we have no control.

11. Changes to the Privacy Policy

In matters not regulated by this Privacy Policy, the provisions of the GDPR shall apply. You will be notified by email of any changes made to this Privacy Policy. This Privacy Policy is effective from 2 December 2024.

12. Questions

If you have any questions or suggestions regarding data protection, please contact us: As at: January 2025

Contact

Address

Meritus S.A.
with its registered office in Warsaw,
58/72 Okopowa Street, 01-042 Warsaw
District Court for the Capital City of Warsaw,
13th Commercial Division of the National Court Register
KRS: 0001151166
VAT Number: 5273148508
REGON: 540723424
Share capital: PLN 100,000, fully paid up

office@pinquark.com

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The controller of personal data is Meritus Spółka Akcyjna with its registered office in Warsaw, ul. Okopowa 58/72, 01-042 Warsaw. You can contact us at the e-mail address: rodo@meritus.pl. Personal data will be processed in order to answer the question sent via the contact form, as well as to send information about the commercial offer – provided that you give a separate consent. More information can be found here.

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