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Why should micro, small and medium-sized enterprises invest in automation?

7 April 2026

An increasing number of business owners are investing in automation. Thanks to the use of new technologies, companies are able not only to respond quickly to changes

An increasing number of businesses are investing in automation. By utilising new technologies, companies are able not only to respond quickly to market changes and needs and overcome obstacles, but also to optimise supply chains and operational efficiency, reduce costs and increase their competitive advantage. According to a survey conducted by McKinsey & Company in 2020, as many as two in three companies decided to accelerate their automation processes and scale up their use of artificial intelligence. In the United States, 83% of organisations took this step.

PINQUARK – a small step, a big change 

The PINQUARK system is available for purchase on a subscription model. Companies gain access to it immediately after purchasing a subscription. Arguments in favour of this solution include not only relatively low monthly costs, but also convenience and easy availability. The solution is intuitive and simple to use. It does not require hours of team training or the support of highly qualified IT specialists. Nor does the PINQUARK system require large financial outlays on new IT tools – it allows warehouse work to be managed from a laptop, tablet, or even a phone. Meanwhile, portable warehouse terminals can be replaced by mobile devices with cameras, internet access and the PINQUARK app installed. 

Innovative technologies created with the warehousing and logistics industry in mind give micro, small and medium-sized enterprises previously unattainable flexibility in adapting to market changes. Modern WMS systems based on artificial intelligence and the cloud can help businesses build a strong competitive advantage by increasing the efficiency of warehouse processes, minimising errors and reducing costs. The key to success is to harness the opportunities offered by new system solutions. 

Maximum control and efficiency

Companies using the PINQUARK WMS system have access to up-to-date information on all key processes taking place in their warehouses. Authorised personnel can use clear warehouse maps, easily and quickly generate detailed reports, have full control over stock levels, and swiftly and flawlessly identify the locations of specific products. All of this contributes to a significant increase in the efficiency of key warehouse processes. PINQUARK uses the latest IT solutions and is cloud-based, allowing it to collect and analyse vast amounts of data and identify areas that require optimisation. Importantly, the system can integrate with external applications for managing business partners and carriers, as well as ERP systems. 

The idea of automation consists in replacing or supporting human work with a programme or machine. Its aim is to significantly increase an organisation's efficiency, including process optimisation, the reduction of the risk of making errors or the minimisation of incurred costs. Thanks to the rapid development of innovative technologies – such as  WMS systems AI and cloud-based – modern solutions are no longer reserved just for large companies with multi-million turnovers. Many innovative technologies are within reach of small and medium-sized enterprises, and even micro-businesses. We will present the key reasons why companies should invest in warehouse automation and consider implementing the PINQUARK WMS system. 

Cost reduction and better quality of work

One of the most immediately measurable benefits of warehouse automation is greater financial efficiency. According to data presented by LogisticsIQ, the reduction in operating costs resulting from the reduced need for manual labour can be as high as 65%. By implementing a WMS system, and thereby streamlining key warehouse processes, companies can not only achieve significant savings by employing fewer staff. By supporting staff in carrying out their day-to-day duties, they can also boost staff satisfaction. 

Minimisation of warehouse errors

Each of us has made a mistake at some point – after all, to err is human. However, mistakes made by employees, for example during order picking, can be very costly. And this is not just about the loss of time and money, but also about negative reviews of the company. Innovative WMS systems can easily prevent such situations. The PINQUARK WMS operates on the basis of artificial intelligence algorithms, whose tasks include minimising various types of mistakes made by staff while performing everyday, routine tasks.

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